Our average shipping time is between 3–10 business days. Once your order is processed, you’ll receive a tracking number to follow your package every step of the way.

For replacements due to size or color changes, please email us at orders@purplclovr.com. Be sure to include your full name and order number in the message.

Once approved, simply return the item using the return address included in your original package.

If you’re returning an item for a refund, no need to email—just send it back using the same return address. Once we receive the item in its original condition, your refund will be processed.

To cancel an order, please email us at cancellations@purplclovr.com.

For a faster response, you may also text us at 319-343-8311.

We’ll do our best to accommodate your request before your order ships.